Shipping policy
Shipping Policy
Thank you for shopping with Cartzumi! We are committed to providing a convenient and reliable shopping experience for our customers in the United States.
1. Shipping Destinations
Cartzumi currently ships to customers within the United States.
2. Shipping Costs
FREE STANDARD SHIPPING on all orders delivered to eligible United States addresses. No minimum purchase is required.
3. Order Processing
Orders are generally processed within 1–3 business days, excluding weekends and public holidays.
4. Estimated Delivery Times
Our standard estimated delivery time is 5 –13 business days after dispatch.
These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the product, supplier, destination, customs processing, and carrier operations.
5. Order Tracking
When tracking information is available, it will be provided after your order has shipped.
Please allow time for the carrier's tracking information to update.
6. Multiple Items
Products may ship separately from different fulfillment locations. If your order contains multiple items, you may receive separate packages and tracking numbers.
7. Shipping Delays
Delivery may be delayed due to carrier disruptions, customs procedures, holidays, weather, or other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact our support team.
8. Incorrect Shipping Addresses
Customers are responsible for providing complete and accurate shipping information.
If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or dispatched.
9. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@cartzumi.com with your order number and relevant details.
We will investigate and provide an appropriate resolution in accordance with our policies and applicable law.
10. Contact Us
Cartzumi
Website: https://cartzumi.com
Email: support@cartzumi.com